Wholesale Policy
Order Quantity: The wholesale policy applies to orders of 50 pieces or more of our products.
Pricing: All prices mentioned in this policy are exclusive of Value Added Tax (VAT).
Minimum Order Quantity: The minimum order quantity to qualify for the wholesale policy is 50 pieces.
Discount: Wholesale customers will receive a flat 20% discount on the regular retail price for all eligible products.
Downpayment: A 25% downpayment is required upon placing the order. This downpayment is non-refundable and will be used to secure your order and cover initial production costs.
Payment Terms: We offer flexible payment terms to our wholesale customers. Payment can be made via bank transfer, credit card, or an agreed-upon payment gateway. Payment is due before shipment.
Shipping: Shipping costs will be shouldered by the customer.
Lead Time: Depending on the size of the order and product availability, the lead time for wholesale orders may vary. Our sales team will provide you with an estimated delivery date based on your specific order.
Returns and Exchanges: We take quality seriously. In case of any defects or discrepancies in your order, please contact our customer service within 7 days of receiving the shipment. We will arrange for returns, exchanges, or refunds as needed, following our established return policy.
Cancellations: Order cancellations can be requested within 24 hours of placing the order. After this period, cancellations may not be possible due to order processing already underway.
Customer Support: Our dedicated sales and customer support teams are available to assist you with any inquiries, orders, or concerns. Feel free to reach out via email, phone, or our online chat system.
Please Note: This wholesale policy is subject to change without prior notice. It's recommended to stay updated with our latest policies and terms by visiting our official website or contacting our sales team directly.
Thank you for considering our products for your wholesale needs. We look forward to establishing a mutually beneficial business relationship.